This policy covers how SURPLUS treats personal information that SURPLUS collects and receives when you use the www.surplusfurniture.ca/// web site. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that SURPLUS does not own or control, or to people that SURPLUS does not employ.
Information Collection and Use
How is my information used?
SURPLUS collects personal information when you fill in forms on the www.surplusfurniture.ca/// web site and when you correspond with SURPLUS by email. SURPLUS uses information for the following general purposes: fulfilling your requests for products and services, improving our services, contacting you, conducting research, and providing anonymous reporting for internal and external clients.
What personally identifiable information is collected from me?
Who is collecting my information?
When you are on the SURPLUS site and are asked for personal information, you are sharing that information with SURPLUS alone, unless specifically stated otherwise. If data is being collected and/or maintained by any company other than SURPLUS, you will be notified prior to the time of the data collection or transfer.
How do I access, update or delete my information?
You can request the individual information that SURPLUS has collected about you, correct factual inaccuracies in your information, remove personal information from SURPLUS’s databases, and/or update your personal information by contacting us at the telephone number that appears on our web site.
Information Sharing and Disclosure
Cookies, IP Addresses, and Log Files
SURPLUS may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record-keeping purposes. While on our web site, usage of a cookie is in no way linked to any personally identifiable information. Cookies are used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the web site; and (c) measure certain traffic patterns for use as a research tool to understand how our users’ habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information. SURPLUS also collects IP addresses (the Internet address of a computer) to track a user’s session while the user remains anonymous. We use your IP address to analyze trends, administer the site and help determine problems with the servers. We do not link your IP addresses to anything personally identifiable to you. SURPLUS automatically receives and records information on our server logs from your browser.
Privacy at Other Sites
Confidentiality and Security
We limit access to personal information about you to SURPLUS employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.
If you have questions or suggestions, please contact us.