Surplus Warehouse Inc. (hereafter called SURPLUS) is committed to maintaining the privacy of information that you provide to us when using our web site. This Privacy Policy describes the information we gather, how we use it, and how our site visitors can correct or change it.


What This Privacy Policy Covers

This policy covers how SURPLUS treats personal information that SURPLUS collects and receives when you use the web site. Personal information is information about you that is personally identifiable like your name, address, email address, or phone number, and that is not otherwise publicly available. This policy does not apply to the practices of companies that SURPLUS does not own or control, or to people that SURPLUS does not employ.

SURPLUS collects personal information when you fill in forms on the web site and when you correspond with SURPLUS by email. SURPLUS uses information for the following general purposes: fulfilling your requests for products and services, improving our services, contacting you, conducting research, and providing anonymous reporting for internal and external clients.

SURPLUS collects information in several ways from different parts of our web site, currently This information may include, but is not limited to: company name, name, address, email address, or phone number. Wherever SURPLUS collects personal information, we make an effort to include a link to this Privacy Policy on that page.

When you are on the SURPLUS site and are asked for personal information, you are sharing that information with SURPLUS alone, unless specifically stated otherwise. If data is being collected and/or maintained by any company other than SURPLUS, you will be notified prior to the time of the data collection or transfer.

You can request the individual information that SURPLUS has collected about you, correct factual inaccuracies in your information, remove personal information from SURPLUS’s databases, and/or update your personal information by contacting us at the telephone number that appears on our web site.

SURPLUS does not rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, or to have information that we believe might be of interest provided to you, or when we have your permission, or under the following circumstances: We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims. We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of SURPLUS’s terms of use, or as otherwise required by law.

SURPLUS may place Internet cookies on your hard drive. Internet cookies are small files that may be placed on your hard disk for record-keeping purposes. While on our web site, usage of a cookie is in no way linked to any personally identifiable information. Cookies are used to (a) remind us of who you are in order to deliver you better service; (b) estimate our audience size by determining repeat usage of the web site; and (c) measure certain traffic patterns for use as a research tool to understand how our users’ habits are similar or different from one another. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether or not to accept it. By not accepting cookies, some web pages may not display properly or you may not be permitted to access certain information. SURPLUS also collects IP addresses (the Internet address of a computer) to track a user’s session while the user remains anonymous. We use your IP address to analyze trends, administer the site and help determine problems with the servers. We do not link your IP addresses to anything personally identifiable to you. SURPLUS automatically receives and records information on our server logs from your browser.

The SURPLUS web site contains links to other sites in the form of text links or images. SURPLUS is not responsible for the privacy practices or the content of these sites. We recommend that you review the privacy statements of each and every web site that collects personally identifiable information. This Privacy Policy applies solely to information collected by this web site. Please be careful and responsible online. If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. While we strive to protect your information, SURPLUS cannot ensure or warrant the security of any information through the transmission process and you do so at your own risk.

We limit access to personal information about you to SURPLUS employees who we believe reasonably need to come into contact with that information to provide products or services to you or in order to do their jobs.

SURPLUS may modify this Privacy Policy at any time. As always, if you do not agree with any changes to our privacy policy, you have the option of requesting that we delete your personally identifiable information from our databases. This policy can be updated on an as-needed basis and without prior notice. If we decide to change our Privacy Policy, we will post those changes on our web site.

If you have questions or suggestions, please contact us.